Galaxy Entertainment Group StarWorld Hotel & Casino Honors Two Outstanding Employees at the “2008 Star of the Year” Award Presentation Ceremony
July 06, 2009
Galaxy Entertainment Group (Galaxy) hosted the STAR of the Year 2008 Award Presentation Ceremony at StarWorld Hotel today to celebrate the outstanding achievements of StarWorld employees and congratulate the StarWorld Casino and StarWorld Hotel’s “STAR of the Year 2008" award recipients.
Li Song Ping, dealer of StarWorld Casino, and Neil Reyes, Bell Captain of StarWorld Hotel, are elected as the STAR of the Year 2008. In recognition of their excellent performance, Galaxy will provide the two distinguished individuals tailored training programs to further develop their potentials and to enhance their career development.
Galaxy senior management executives attended the ceremony to join in the celebration.
Ms. Eileen Lui, Director of Human Resources and Administration, said, “Employees are Galaxy’s greatest assets. We believe investing in our employees is the key to retain our talents. Last year’s Group Employee of the Year, Fong Kuo Man, who also attended this ceremony, participated in a series of tailored training that has significantly helped him in his career. This year, we will design training programs that will assist our two award recipients achieve personal growth, job satisfaction and professional development.”
Mr. Michael Mecca, President and Chief Operating Officer, said, “I sincerely thank the two award recipients as well as every employee for their efforts and contributions to the company. As employees in a service business, StarWorld requires them to stand by around-the-clock, and this is extremely important in a highly competitive market like Macau. Galaxy believes that it is critical to ensure our employees deliver world-class Asian Heart experience to customers."
In addition to the tailored training programs, Galaxy has arranged for the two award recipients to visit Las Vegas to experience the gaming and hospitality industry in other regions to widen their world perspective.
StarWorld Hotel’s “STAR of the Year 2008” award recipient Neil Reyes was selected by this year’s selection committee based on his exceptional awareness of guests’ needs and his ability to motivate his coworkers. Within nine months of joining StarWorld, Reyes was promoted from Bell Attendant to Bell Captain. Reyes said that he was much honored to receive this award and would provide even distinguished customer service. His next goal is to improve his Cantonese.
StarWorld Casino’s “STAR of the Year 2008” award recipient Li Song Ping said, “I very much value this prestigious recognition. I am deeply grateful for the continuous training provided by Galaxy and in particular the Galaxy STAR Service Program in helping us to provide even a higher standard of quality services and to perform to the best of our abilities. I will continue to devote my very best to Galaxy in the future.”