January 31, 2019 – With a view to supporting the sustainable development of the integrated resort industry and Macau’s role as a World Centre of Tourism and Leisure, Galaxy Entertainment Group (GEG) has created a wide range of talent development initiatives for its team members. Last year, GEG combined forces with the Macao Polytechnic Institute (MPI) to introduce the GEG-MPI Gaming Position Certification for over 7,000 GEG team members from three frontline departments: Table Games, Electronic Games and Cage. Roughly 2,200 of the participants have completed the full program, which offers theoretical and practical training. This afternoon, GEG held the GEG-MPI Gaming Position Certification Recognition Ceremony to acknowledge the efforts of the first batch of graduates. The ceremony was attended by government officials, GEG senior managers, and family members and friends of the graduates. 

Guests in attendance included Ms. Zhu Hong, Deputy Director-General of the Economic Affairs Department of the Liaison Office of the Central People’s Government in the Macao Special Administrative Region; Mr. Leong Man Ion, Deputy Director of the Gaming Inspection and Coordination Bureau; Dr. Lei Ngan Lin, Vice President of MPI; Ms. Wong Vai Ian, Division Head of the Vocational Training Department of the Labor Affairs Bureau; Professor Wang Changbin, Director of the Gaming Teaching and Research Centre of MPI; Mr. Philip Cheng, Director of GEG, Ms. Eileen Lui, Group Director of Human Resources and Administration of GEG and Mr. Kevin Kelley, Chief Operating Officer, Macau of GEG.

Mr. Cheng explained the significance of the program. “We attach great importance to this program as we believe that it will broaden our team members’ professional vision and lift their capabilities further. The training also enables each of them to discover his or her potential, which we think is important for team members’ personal growth and the company’s long-term development,” he said.

Explaining the structure of the program, Professor Wang said, “The program covers 12 frontline roles from related gaming departments, sharpening participants’ expertise and professionalism. This initiative not only elevates the company’s competitiveness, but also represents GEG’s care for its staff in terms of career planning and personal development.”

The program, which covers subjects such as an overview of Macau’s gaming industry, principles of etiquette, interpersonal communication skills, industry knowledge and career planning designed to advance participants’ professional knowledge and skills, was jointly designed by GEG and MPI training personnel. During the ceremony, each graduate was presented with a certification co-issued by GEG and MPI. Graduate Representative Mr. Winson Chan, who works in the Table Games Department, described the training as interesting and inspiring in his speech, saying it had improved his performance at work and made a positive impact on his career.

Dedicated to cultivating local talent, GEG strives to assist its team members as they work toward professional growth, offering a variety of programs designed to encourage lifelong learning, such as the GEG Work Improvement Program, the GEG Management Skills Program, the GEG Accelerated Development Program and the GEG Leaders Program. Aside from professional development, GEG also considers its team members’ health and wellbeing a priority and thus proactively rolls out a range of activities promoting work-life balance.